At Vintage-paper.com, we strive to provide high-quality essay writing services to all of our customers. We understand that sometimes a customer may not be completely satisfied with the services provided, and we have created a refund policy to ensure that our customers are treated fairly.
Quality of Work
We guarantee that all essays and papers written by our writers will be of high quality and free from plagiarism. If a customer receives a paper that does not meet these standards, we will offer a full refund.
Missed Deadlines
We understand that deadlines are critical for our customers, and we make every effort to meet them. If we fail to deliver a paper by the agreed-upon deadline, the customer is entitled to a full refund.
Cancellation of Orders
If a customer decides to cancel an order before the writer has started working on it, they will receive a full refund. However, if the writer has already begun work on the order, the refund amount will be prorated based on the amount of work completed.
Dissatisfaction with the Work
If a customer is dissatisfied with the work provided, they can request revisions free of charge. If after several revisions the customer is still not satisfied, they may request a refund. The refund amount will be determined based on the extent of the revisions that were made.
Payment Disputes
If there is a dispute with payment, the customer must contact our customer service team immediately. We will work to resolve the issue as quickly as possible.
Process for Requesting a Refund
To request a refund, customers must contact our customer service team via email or phone. The request will be reviewed by our team, and we will notify the customer of our decision within 24-48 hours.
We value our customers’ satisfaction and strive to provide high-quality essay writing services. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team.
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